Legal

Privacy Policy

This policy explains what RingDue collects, why we collect it, and how you can control your data.

Last updated: May 26, 2026

Information we collect

RingDue collects the information needed to create and deliver reminder calls.

  • Account and contact details, such as your phone number and support email if you contact us.
  • Reminder content, including the task, note, call time, recurrence, timezone, and backup contact details you choose to add.
  • WhatsApp messages and voice notes sent to RingDue, including transcription results when voice-note processing is enabled.
  • Google Calendar event details if you connect Google Calendar, such as event title, start time, timezone, and selected reminder rules.
  • Call delivery records, such as provider status, attempt time, answer/missed status, snooze/done input, and error logs.
  • Basic technical data, such as browser, app, IP, and device diagnostics used for security and reliability.

How we use information

  • To verify your phone number and consent before placing reminder calls.
  • To parse reminder requests, schedule calls, send confirmations, and manage cancellations or snoozes.
  • To sync selected calendar events and create call reminders when you ask RingDue to do so.
  • To detect abuse, prevent unauthorized calls, debug delivery issues, and improve reliability.
  • To respond to support, privacy, deletion, and account requests.

Service providers

RingDue uses trusted service providers to run the service. These may include hosting providers, telephony providers, WhatsApp messaging providers, transcription or AI processing providers, and calendar providers when you connect calendar access.

We do not sell your personal information.

Your controls

  • Send STOP in WhatsApp to pause RingDue reminder calls and messages.
  • Cancel individual reminders from WhatsApp or the app when available.
  • Disconnect Google Calendar from the app or your Google Account settings.
  • Request account deletion at /delete-account or by emailing hello@ringdue.com.

Retention

We keep reminder, call, and audit records only as long as needed to operate RingDue, provide support, meet legal obligations, prevent abuse, and maintain service reliability. Account deletion requests are handled as described on the Delete Account page.

Contact

For privacy questions, contact hello@ringdue.com.